From the website for Trichotillomania Learning Center, Inc.:
In response to outcry from the TLC community, H&R Block has ended broadcast of a television commercial which featured people pulling out their hair. Director of Brand Promotion, Kelli Ramey, reported to TLC on 1/9/09, "all network spots have been replaced with the new material as of today and all syndicated spots should be replaced by Sunday. Please know that we reacted to this as quickly as possible with replacement ads, but there is often a delay as the stations change out programming and implement new advertising. My apologies that your members have continued to see the spot - after this weekend that should no longer be the case."
TLC hopes to work with H&R Block to provide positive educational outreach to help repair the damage done by this unintentionally offensive commercial. Much greater public awareness is needed. Thanks to our members who have pushed for this action!
For more information, contact TLC via email to info@trich.org or by phone, 831-457-1004.