Video Consultations

Teams, Zoom, & FaceTime Consultations

If you’ve never used videoconferencing before, don’t worry—it’s very simple. You’re welcome to call us at 206-441-3242, and we’ll walk you through the setup. You can also follow the easy steps on each platform’s website to download and get connected.

Once you have Microsoft Teams, Zoom, or FaceTime ready to go, we’ll confirm your appointment and provide the meeting link or the contact information needed for your session.

How do I make an appointment for a Videoconference Consultation?

Just call or email us to schedule a time. We’ll help you choose your preferred platform (Teams, Zoom, or FaceTime) and send you everything you need to join the meeting.

How do I attend my Video Consultation?

At the time of your appointment:

  1. Make sure your device is powered on and connected to the internet.

  2. Open the meeting link or answer the incoming video call from us (depending on the platform you selected).

  3. Allow access to your camera and microphone if prompted.

We’ll take it from there.

What are the requirements for Video Consultations?

All you need is:

  • A computer, tablet, or smartphone

  • A built-in or external webcam

  • A microphone (built-in or headset)

  • A stable internet connection (Wi-Fi, cable, or broadband)

  • One of the following platforms installed or available on your device:

    • Microsoft Teams

    • Zoom

    • FaceTime (Apple devices only)

Modern devices generally meet all technical requirements automatically—no special hardware needed.

 

How do I get videoconferencing software for my computer or device?

Below are general steps for installing popular videoconferencing platforms such as Microsoft Teams, Zoom, or FaceTime (Apple devices only). Each platform may have small variations, but the process is similar:

  1. Visit the official download page for the platform you’d like to use:

  2. Download the installer file for your operating system (Windows, Mac, etc.).

  3. Open the downloaded file to begin setup.

  4. Follow the on-screen instructions to complete installation.

How do I create an account?

Microsoft Teams and Zoom:
If you don’t already have an account, you’ll be prompted to create one the first time you open the application.

  1. Open the app after installation.

  2. Select “Create account” or “Sign up.”

  3. Enter your name, email address, and password.

  4. Follow the steps to verify your account and sign in.

FaceTime:
FaceTime uses your Apple ID. If you’re already signed into your device, no additional setup is needed. If not:

  1. Open FaceTime.

  2. Sign in with your Apple ID when prompted.

  3. Make sure your email or phone number is enabled for FaceTime in your device settings.

Do I have to pay to use these services?

  • Microsoft Teams: Free for one-on-one and group video calls with a basic account.

  • Zoom: Free plan includes video meetings with time limits.

  • FaceTime: Free for all users with an Apple device.

Where can I find more information?

 

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If you would like more information about how we can help, please call us to schedule a consultation